Data Protection Policy
Dofloshe Enterprises ("we," "us," or "our") is committed to protecting your personal data and ensuring its confidentiality. This Data Protection Policy outlines how we collect, use, and safeguard your information in compliance with the Kenya Data Protection Act, 2019 and other applicable laws.
1. Purpose of Data Protection Policy
This policy aims to inform you about our practices regarding the collection, use, and disclosure of personal information that we receive from users of our services. We ensure that your data is processed fairly, lawfully, and transparently.
2. Information We Collect
We may collect the following types of personal data:
- Identification details (name, contact information, etc.)
- Transaction data (purchase history, payment information)
- Communication data (messages, inquiries)
- Technical data (IP address, browser type, and usage data)
3. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- To provide and manage our services and products
- To communicate with you regarding your orders or inquiries
- To comply with legal obligations and regulatory requirements
- To enhance customer experience and improve our services
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: You have given us explicit consent to process your personal data for specific purposes.
- Contract: Processing is necessary for the performance of a contract with you.
- Legal Obligation: We must comply with legal obligations or regulations.
5. Data Confidentiality and Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. Access to personal data is limited to authorized personnel only, and we ensure that all our staff members are trained on data protection practices.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in delivering our services and fulfilling orders, under strict confidentiality agreements.
- Legal Authorities: Where required by law, we may disclose your information to comply with legal obligations or in response to lawful requests.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
8. Your Rights
You have the following rights concerning your personal data:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your data under certain circumstances
- The right to object to processing based on legitimate interests
- The right to data portability
To exercise any of these rights, please contact us at [your email address].
9. Changes to This Policy
We may update this Data Protection Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
10. Contact Us
If you have any questions or concerns about this Data Protection Policy or our data practices, please contact us here
